Located approximately 40 miles southwest of Chicago, the Fund’s home office in Aurora, Illinois, oversees operations, processes claims, maintains enrollment and eligibility records, handles legal matters, manages communications and provides technical and other types of support to regional offices across the nation.
Health Fund representatives are available to meet with you in person at regional offices across the nation. Visit or call to get answers to your benefit questions, to find a provider, to submit enrollments forms and claims, to update your information, and much more.
Food Service Plan II - National
Food Service Plan II - Washington, D.C. and Baltimore & Kaiser Mid-Atlantic Plan
Citizens Bank Park P/T Plan
UNITE HERE (Union) Retirees(833) 637-3519
Your Care Coordinators are here to help with your benefit and healthcare questions. For those in the Food Service Plans (BlueCross BlueShield), Midwest Casino Plan, UNITE HERE Staff Plan, and Pittsburgh Plan, call us to get answers to your questions, to find a provider, to submit enrollments forms and claims, to update your information and much more.
Hours: 8:30am to 10:00pm Eastern