Coronvirus information page

Coronavirus:
Resources to help you navigate

UNITE HERE HEALTH, your health fund, is taking care of you during these tough times.

For more information, please visit the CDC website

FAQs

[fa icon="plus-square"] What if I have symptoms or have been exposed?

Call your doctor. Currently, the best way to get a test is through your doctor. If you don’t have a doctor, try Teladoc—it’s an app you can download to talk to a healthcare provider through your smart phone. For more information, view our Programs to keep you safe section of this page.

[fa icon="plus-square"] Is telemedicine covered?

Yes. If your doctor offers phone or video visits, these visits are covered. And, if you doctor is in network, they’re covered at 100%! (Normal non-network cost-sharing applies to phone or video visits with non-network providers.)

[fa icon="plus-square"] Can I add a dependent under a “Qualifying Event” such as if I have a baby, adopt, or get married?

Yes. If you qualify for the extension of coverage and you get married or have a baby (or other qualifying event), your newly-added dependent can get coverage while you have coverage.

Telehealth

  • Phone and video visits with network providers are FREE
    • If your doctor offers phone or video visits, these visits are covered by your health plan. And, if your doctor is in network, they’re FREE! (This applies to visits for covered services only. Normal rules apply to non-network providers.)
  • Teladoc lets you visit a doctor 24/7 without leaving home. Learn more:

Mail Order Drugs

COVID-19 testing:

Medically appropriate tests are paid at 100% by your health insurance.

A COVID-19 test is medically appropriate if your doctor thinks you need one. This means you pay nothing (if you have coverage).

To protect your healthcare dollars, the Fund will NOT pay for:

  • Testing required or requested by employers or schools (when not medically appropriate)
  • Testing for a general community health assessment (such as when a health department is doing contact tracing)

If you have questions, please call Member Services at the number on the back of your medical ID card.

Employer Self Service (ESS) Information