Coronvirus information page

What is Coronavirus (COVID-19)?

Coronavirus Disease 2019 (COVID-19) is an illness that affects your breathing and lungs. The first case was found in Wuhan, Hubei Province, China. There are thousands of confirmed cases in China and globally, including here in the U.S. Below is information that will help guide you through these difficult times.


If you’re a member and need to make a self-payment or COBRA payment, please don’t mail your checks to local offices!
Use the lockbox address: UNITE HERE HEALTH, PO Box 809328, Chicago, IL 60680-9328

For more information, please visit the CDC website


[fa icon="plus-square"] Who qualifies for the Fund’s COVID-19 extension of coverage?

The COVID-19 extension applies to members who have coverage in March 2020 and are laid off or have their hours reduced in March,
April, May and/or June. (It does not apply to those who have COBRA or Retiree coverage as of March 2020.)

[fa icon="plus-square"] How does the extension work?

If you are laid off or had your hours reduced in March, April, May and/or June 2020, you and your covered dependents will keep benefits in the appropriate coverage month. To view details, find your specific plan under the Extending Coverage category on this page.

[fa icon="plus-square"] What if members are still working?
If members are still working:
  • The Employer must contribute per the terms of the collective bargaining agreement (CBA). This benefit extension applies only if the employee is laid off/has reduced hours (as long as they were
    covered in March 2020).
  • The employee must pay their portion of the monthly payment, if applicable.
[fa icon="plus-square"] Does the extension cover testing?

The Fund will cover medically necessary Coronavirus testing at 100%.

[fa icon="plus-square"] What if I have symptoms or have been exposed?

Call your doctor. Currently, the best way to get a test is through your doctor. If you don’t have a doctor, try Teladoc—it’s an app you can download to talk to a healthcare provider through your smart phone. For more information, view our Programs to keep you safe section of this page.

[fa icon="plus-square"] Is telemedicine covered?

Yes. If your doctor offers phone or video visits, these visits are covered. And, if you doctor is in network, they’re covered at 100%! (Normal non-network cost-sharing applies to phone or video visits with non-network providers.)

[fa icon="plus-square"] Are my dependents included in the extension of coverage for benefits?

Yes. If you qualify for the extension of coverage, dependent coverage is included in the extension.

[fa icon="plus-square"] Can I add a dependent under a “Qualifying Event” such as if I have a baby, adopt, or get married?

Yes. If you qualify for the extension of coverage and you get married or have a baby (or other qualifying event), your newly-added dependent can get coverage while you have coverage.


  • Phone and video visits with network providers are FREE
    • If your doctor offers phone or video visits, these visits are covered by your health plan. And, if your doctor is in network, they’re FREE! (This applies to visits for covered services only. Normal rules apply to non-network providers.)
  • Teladoc lets you visit a doctor 24/7 without leaving home. Learn more:

Mail Order Drugs

COVID-19 spreads:

  • from person to person within close contact.
  • mainly through coughing and sneezing.
  • touching a surface or object and then touching your mouth, nose, or eyes.

Prevention tips:

Prevention-Tips Prevention-Tips_mobile

Letter to Employers

Employers: please read this important notice about how UNITE HERE HEALTH is extending healthcare coverage with your continued partnership!

Employer Self Service (ESS) Information