Delaware North Companies

Delaware North Companies

(Plan 174)

Do you have a Primary Care Provider (PCP)?

Our Health Fund

(866) 686-0003
Phone Hours: Monday-Friday 
8:30 a.m. to 10:00 p.m. Eastern Time

Care Coordinators

Your Care Coordinators are here to help with your benefit and healthcare questions. We can help you find a provider, submit enrollment forms and claims, update your information and much more.

And when your Primary Care Provider (PCP) calls us before your specialist visit, you pay a lower copay.

Call us with ALL your questions: (866) 686-0003

You can also view claims, manage your health and more online



What does it mean to have our own health fund?

Find a PCP

Better health and healthcare begin with a primary care provider (PCP)

Find a Primary Care Provider (PCP) and your nearest Urgent Care Center (UCC) here


If you need help finding any kind of doctor, just call (866) 686-0003 or use BCBS Blue Access for Members.




Hospitality Rx now manages your pharmacy benefits!

Click on your plan: Base Plan | Alternate Plan

Copays - Base Plan


Copays - Alternate Plan



The Delaware North Companies Plan (174) has four variations:

  1. Base Plan
  2. Alternate Plan I
  3. Alternate Plan II
  4. Alternate Plan III

Your collective bargaining agreement and your enrollment choices determine which benefits you have.

Call us to learn more about your health coverage: (866) 686-0003.


View your SPD here:

Base PlanAlternate Plan I and IIAlternate Plan III

After each SPD is published, certain changes may have been made to your benefits. These changes are reflected in a Summary of Material Modifications (SMM) that are mailed to each member. View these SMMs on our library page. (Click your plan button under "National Plans".)

1-2-3 Program

Three easy steps will take you closer to better health.  We promise it’s worth your time.

Call us (866-686-0003) and tell us:

  1. Your Primary Doctor (we can help you find one and schedule an appointment)
  2. Your Basic Blood Work – click here for details
  3. A bit of your health history – English or Spanish

If you’re good at using the web, you can go ahead and submit this information through your member account here.  

Prior Authorization

Certain types of care require “prior authorization” or approval. This helps us to keep quality high and costs low and forces doctors and nurses to talk better to each other about the care you receive.

  • Save money on specialist copays by getting a referral from your primary care provider (PCP). When your PCP calls us BEFORE your specialist visit, your copay gets lowered by HALF.
  • Have your doctor call us before you get a service listed on the back of your ID card.

Call us to get a lower co-pay, and/or find out what needs prior authorization
(866) 686-0003


Pharmacy forms