By accessing the Hospitality Rx, LLC (HRx) website (Website), you acknowledge that you have read, understood, and agree to be bound by these terms of use and privacy statement (these "Terms"). If you do not agree to these Terms, do not use the Website.

The purpose of the Website is to provide members and providers information about HRx, its services, members’ pharmacy benefits, educational resources, forms, and policies, and to provide a tool for prescription drug formulary searches.

The information contained on the Website does not amend, modify, or affect the UNITE HERE HEALTH (UHH) official plan documents (the "Plan Documents") in any way. In addition, neither you nor any beneficiary/dependent, employer or provider shall obtain any rights because of any statements on, or omission from, the Website. Without limiting the foregoing, your benefits and those of your dependents/beneficiaries are subject to the requirements and conditions of the applicable Plan Documents, and you or your dependents/beneficiaries are not entitled to benefits solely upon becoming eligible under the applicable plan. The UHH Board of Trustees shall have full discretion and authority to determine questions concerning the interpretation or administration of UHH and its Plan Documents including, without limitation, all questions relating to eligibility for benefits and the determination of the Board of Trustees shall be conclusive and binding as to all persons and for all purposes. You are encouraged to contact HRx or the number on the back of your prescription ID card for information about your personal eligibility and benefits.

The Website is not intended to provide any medical, legal, tax, financial planning, or any other form of professional advice. HRx encourages you to make appropriate use of your own medical, legal, tax, and financial planning professionals in making wise decisions regarding the use of your benefit programs.


HRx is committed to protecting your privacy when you access the Website. HRx may use and disclose information from the Website as stated in this Privacy Statement. HRx may also use and disclose your "protected health information," as such term is defined by the Health Insurance Portability and Accountability Act of 1996 and the regulations issued thereunder ("HIPAA"), in accordance with UNITE HERE HEALTH’s HIPAA Notice of Privacy Practices. By accessing and using the Website, you consent to the collection, use and disclosure of the following information:


Usage Data

HRx may collect information that your browser sends whenever you visit the Website (“Usage Data”). This Usage Data may include information such as the time and date of your visit, the page(s) visited, time spent on the page(s), the Internet Protocol ("IP") address of your computer or mobile device, the operating system being used, the browser type being used, and other data.

HRx may use this data to track the type of information users’ access, evaluate activity, troubleshoot problems with the Website, enhance the user experience, assist with customer service, and engage in certain communications activities. HRx does not share this information with any third-parties. HRx will retain and use your information for as long as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.


HRx may use cookies to collect information. Cookies are files with a small amount of data, which may include an anonymous unique identifier, that are used to identify your computer/device as you use a network. These cookies may be used to remember language preference, or save a page status, such as loading a previously selected drop down menu choice. You may instruct your browser to refuse cookies or to indicate when a cookie is being sent.


In the event of a difference or conflict between information on the Website and the Plan Documents/Summary Plan Descriptions for your benefit plan, the applicable Summary Plan Description and/or the applicable Plan Document, the applicable Plan Document will control. If there are differences between the Spanish and English versions of the Website, the English version will control.

HRx provides its Website as a service to its users. While the Website and the functions and information contained therein are periodically maintained and updated, HRx does not make any warranty or guarantee that: (a) the Website and such functions and information will be uninterrupted, correct, complete, up-to-date, or error-free; (b) defects in or on the Website will be timely corrected; or (c) the Website or the server(s) that make the Website available is free of viruses or other harmful components.

Links on the Website to third-party websites and internet resources are provided solely as a convenience. If you use these links, you will leave the Website. Linking to such third-party websites does not create any relationship or partnership between the third-party website's operator or sponsor, and HRx. HRx does not review, assess, assist in the preparation of or exert any editorial or other control over any of third-party websites or internet resources, and HRx is not responsible for any such third-party websites or internet resources, or the content, products or privacy practices of such websites or internet resources. HRx encourages you to review the privacy policies of such third-party websites.

Website content may not be reproduced without the prior written permission of HRx. HRx logos are service marks and/or trademarks and may not be used for any purpose without the prior written permission of HRx. Other trademarks, service marks and/or logos on the Website are owned or controlled by their respective owners.


HRx may revise these Terms and the information and features on the Website at any time, without notice to you, by posting such modifications on the Website. By using the Website following any modification to these Terms, you agree to be bound by such modification to the Terms.

HRx may, in its sole discretion and in addition to any other remedies available to it, suspend or discontinue at any time any information, content or services available on the Website and any functionality or features in or on the Website, including, but not limited to, the stopping of all activities associated with the Website, with or without notice.