UNITE HERE Staff Health Benefits Plan (Plan 173)

Do you have a primary care provider (PCP)?

Our Health Fund


(866) 686-0003

Phone Hours:
8:30 a.m. to 10:00 p.m. Eastern Time

Care Coordinators

Your Care Coordinators are here to help with your benefit and healthcare questions. We can help you find a provider, submit enrollment forms and claims, update your information and much more.

And when your Primary Care Provider (PCP) calls us before your specialist visit, you pay a lower copay.

Call us with ALL your questions: (866) 686-0003

You can also view claims, manage your health and more here.


What does it mean to have our own health fund?

Find a Doctor

Don’t go out of network! It costs too much money!

Find a Primary Care Provider (PCP) and your nearest Urgent Care Center (UCC) here or use BCBS Blue Access for Members.

If you need help finding any kind of doctor, just
Call (866) 686-0003.



Hospitality Rx now manages your pharmacy benefits!

Choose your plan: Actives | Retirees




Good health starts with knowing your benefits!

The UNITE HERE Staff Health Benefits Plan has two versions: current staff and retirees.

Download a copy of your “Benefits at a Glance.” It is an overview of your benefits, but some information may have changed. Information for retirees may also vary.

Choose your plan: Actives PPO | Actives HMO

Call us to double-check:

For PPO call (866) 686-0003

For HMO call (855) 321-4373


View your SPDs here: Current Staff SPD or Retiree SPD.

After each SPD is published, certain changes may have been made to your benefits. These changes are reflected in a Summary of Material Modifications (SMM) that are mailed to each member. View these SMMs on our library page. (Click the "UNITE HERE Staff Plan" button)

Fill out this Out of Network claim form and submit it to OONclaims@uniteherehealth.org or fax it to 630-748-2241


1-2-3 Program

Three easy steps will take you closer to better health.  We promise it’s worth your time.

Call us (866-686-0003) and tell us:

     Your Primary Doctor (we can help you find one and schedule an appointment)
     Your Basic Blood Work – click here for details
     A bit of your health history – English or Spanish

If you’re good at using the web, you can go ahead and submit this information through your member account here.

Prior Authorization

Certain types of care require “prior authorization” or approval. This helps us to keep quality high and costs low and forces doctors and nurses to talk better to each other about the care you receive.

  • Save money on specialist copays by getting a referral from your primary care provider (PCP). When your PCP calls us BEFORE your specialist visit, your copay gets lowered by HALF.
  • Have your doctor call us before you get a service listed on the back of your ID card.
Call us to get a lower co-pay, and/or find out what needs prior authorization.

Call (866) 686-0003


Pharmacy forms