Questions about your benefits?

Call us
(855) 405-3863

Phone Hours:
Monday-Friday
9:00am to 5:00pm (central)

Interested in Hospitality Gold Plus or Silver Plus?

See your benefits below.

Interested in Kaiser benefits?

Choose where you live:

Your CBA determines if Kaiser benefits are offered to you.

 

 

 

Find a doctor

Choose a provider in your plan’s network. It saves you money. Here are ways to find a provider:

  • Call us at 855-405-3863
  • Find a primary care doctor (PCP) or urgent care center.
  • Search for doctors, hospitals, pharmacies, and more online.

    Follow these steps to search for any provider in your network:
    1. Log in or create a member login on www.bcbsil.com
      You will need your ID card to create an account
    2. Click on the “Doctors and Hospitals” tab
    3. Click on “Find a Doctor or Hospital”
    Click here for more information.
  • Get care anytime, anywhere
    Speak to a doctor 24 hours a day, 7 days a week.

    Use a computer, cell phone or mobile device to:
    1. Visit www.teladoc.com
    2. Log in or create an account
      • You will need your ID card to create an account
      • Select HCSC - BCBS as your health insurance provider when you sign up for an account

    Don’t wait to get started! The best time to set up your Teladoc account is when you are healthy. It saves you time when you are not feeling your best.

Health benefits

Get to know your benefits. It will help you know what is available to you. To find out about your benefits:

After each SPD is published, certain changes may have been made to your benefits. These changes are reflected in a Summary of Material Modifications (SMM). View these SMMs on our library page. (Click the Hospitality Plan button under “National Plans”.)

Copays and Coinsurance

You can find out what your copay or coinsurance will be before you get care. Download a Co-payment Book for your plan. It explains your costs for in-network benefits.
English
Current: Silver Plus | Gold Plus
Effective January 1, 2021: Silver Plus | Gold Plus
Spanish
Current: Silver Plus | Gold Plus
Effective January 1, 2021: Silver Plus | Gold Plus

Find an eye doctor

You can choose any eye doctor in the VSP network. To find an eye doctor:

  • Call VSP at 800-877-7195
  • Go to www.vsp.com
    • Click “Find a Doctor”
    • Type in your zip code or address

Eye care benefits

Your eye care benefits are provided by Vision Service Plan (VSP). You can choose any eye doctor in the VSP network.

Your eye care costs

Benefit VSP Network Non-network
Eye exam No copay Plan pays up to $45.
You pay the rest.
Frames $25 copay; plan pays up to
$175 for frames
Plan pays up to $70.
You pay the rest.
Lenses Plan pays up to $30 - $65,
depending on lens type.
You pay the rest.
Contact lenses
(instead of glasses)
Up to $50 for exam; plan
pays up to $175.
Plan pays up to $120.
You pay the rest.

Click here for more information about your eye care benefits.

Keep in mind eye care benefits depend on your Collective Bargaining
Agreement (CBA) and your enrollment selection. You may not have these benefits. Call 855-405-3863 to check if you have them.

Find a pharmacy

You can go to any pharmacy in the Hospitality Rx network. Some of your network pharmacies are:

  • Albertsons
  • Brooks
  • Costco
  • Duane Reade
  • Eckerd
  • Fred Meyer
  • Fry’s
  • Giant
  • King Soopers
  • Kroger
  • K-Mart
  • Martins
  • Pavilion
  • Pathmark
  • Ralphs
  • Randalls
  • RiteAid
  • Safeway
  • Shoprite
  • Stop & Shop
  • Supervalu
  • Target
  • Tom Thumb
  • United Drug
  • Vons
  • Walbaums
  • Walgreens
  • Winn Dixie
Find a pharmacy near you online or call 844-813-3860 to find a pharmacy near you.

Pharmacy benefits

Your pharmacy benefits are provided by Hospitality Rx. View your Pharmacy Book to learn about your pharmacy benefits. It has information on your costs and the medicines that are covered.

Current: English | Spanish

Effective January 1, 2021: English | Spanish

You can also visit the Hospitality Rx website for information about your benefits. You can view the chart below to see your pharmacy costs.

Your pharmacy costs

Find a dentist

Find a dentist based on your dental plan. If you need to know your dental plan please call us at 855-405-3863.

  • DeltaCare DHMO
    You can only go to your assigned dentist.

    Find out your dentist
    Change your dentist
    Let DeltaCare know which in-network dentist you want to switch to by the 20th of each month. That way, you can start going there at the beginning of the next month.
  • Delta Dental PPO
    You can go to any dentist you want. But, you’ll save money if you go to a dentist in the Delta Dental PPO or Delta Dental Premier network.

    Find a dentist

Dental benefits

Dental benefits are provided by Delta Dental of Illinois. Your dental plan options depend on your Collective Bargaining Agreement (CBA) and your enrollment selection.

Call us at 855-405-3863 if you are not sure which dental plan you are on. We offer the DeltaCare DHMO and Delta Dental PPO plans. Find out about each plan below.

  DeltaCare DHMO Delta Dental PPO
Your dentist You can only go to your assigned dentist. You can go to any dentist you want. But, you’ll save money if you go to a dentist in the Delta Dental PPO or Delta Dental Premier network.
Yearly deductible No deductible $50 single/$150 family
Yearly maximum No maximum $2,000 per person each calendar year (does not apply to exams for patients under age 19)
What you pay You only pay your copay for each service.
There are no copays for routine cleanings, exams, and x-rays.
You pay your deductible (if needed) and your coinsurance.
There is no coinsurance or deductible for routine cleanings, exams, and x-rays.
Who's covered? Participants and their eligible dependents Participants and their eligible dependents
Specialists You must get a referral from your primary dentist to see specialists. You can see a specialist without a referral.
Braces

Children and adults can get braces.


You pay:
  • $1,700 for children
    (under the age of 19)
  • $1,900 for adults
    (age 19 and older)

The Plan will only cover braces once for each person during their whole life.

If you or your dependents had braces in 2019 and are still getting treatment, call DeltaCare at 800-422- 4234 to find out how to continue seeing your same orthodontist.

Children and adults can get braces.


The Plan pays half of the allowed costs (up to $2,500 total). $2,500 is the most the Plan will pay for each person during their whole life.

You are responsible for the rest of the costs.
If you or your dependents had braces in 2019 and are still getting treatment, you should continue seeing your same orthodonist.

 

Prior authorization

You must get prior authorization before you get certain services. That’s approval before you get care. Nevada Health Solutions (NHS) takes care of prior authorization for your plan. You can learn more about NHS by visiting www.nevadahealthsolutions.org.

Click here for a list of what services need prior authorization.

Your doctor can contact Nevada Health Solutions (NHS) for prior authorization by:

  • Phone: 855-487-0353
  • Fax: 702-691-5614

Important forms

Call us at 855-405-3863 if you need help with these forms.